Terms & Conditions

Definitions

For the purposes of these Terms and Conditions:

“Company” (referred to as “the Company”, “We”, “Us”, or “Our”) refers to METACORE SDN. BHD.
Registration No.: 202501050260 (1651668-P)

“Goods” refers to hardware, paint, glass, tools, accessories, replacement components, and related products offered for sale on the Service.

“Orders” means a request by You to purchase Goods from Us.

“Service” refers to METACORE SDN. BHD.’s website, accessible from (insert your website URL).

“You” means the individual accessing the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.


Acceptance of Terms

By accessing or using Our website and purchasing Our Goods, You agree to be bound by these Terms and Conditions.
If You do not agree with any part of these Terms, You must not access the Service or purchase any Goods.


Orders and Payments

All Orders are subject to availability and acceptance by the Company.

Prices displayed on the website are accurate at the time shown but may be changed at Our discretion without prior notice.

Payment must be made in full before Goods are processed, shipped, or delivered.

We reserve the right to refuse or cancel any Order if fraudulent activity, unauthorized use, pricing errors, or illegal transactions are suspected.


Product Information and Availability

We strive to ensure that all descriptions, images, specifications, and pricing of Goods are accurate. However:

  • Errors or inaccuracies may occur

  • We reserve the right to correct any errors without prior notice

  • Product availability may be limited

  • We reserve the right to discontinue any product at any time

Product images are for illustration purposes only and may differ slightly from the actual product due to packaging, colour variations, or manufacturing updates.


Delivery

We will make reasonable efforts to deliver Goods within the estimated delivery timeframe. However:

  • Delivery times are not guaranteed

  • Delays may occur due to courier issues, weather conditions, public holidays, or factors beyond Our control

  • The Company shall not be held liable for delays once Goods have been handed over to the courier


Returns, Refunds & Cancellations

Please refer to Our Return, Refund & Cancellation Policy for full details regarding:

  • Return eligibility

  • Refund procedures

  • Cancellation timeframes


Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, videos, and website layout, is the property of METACORE SDN. BHD. and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content for commercial purposes without prior written consent from the Company.


Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any:

  • Direct, indirect, incidental, special, or consequential damages

  • Losses arising from the use or inability to use the Service

  • Damages related to the purchase, installation, use, or performance of the Goods

Goods sold are intended for standard and professional use only. Improper installation, handling, or misuse may result in damage or injury, for which the Company bears no responsibility.


User Responsibilities

By using the Service, You agree to:

  • Use the website only for lawful purposes

  • Not engage in activities that may damage, disrupt, or impair the functionality of the Service

  • Not interfere with other users’ access or experience


Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Malaysia, without regard to conflict of law principles.

Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.


Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
Continued use of the Service after any changes are posted constitutes Your acceptance of the revised Terms.


Contact Us

If You have any questions regarding these Terms and Conditions, please contact Us:

Company Name: METACORE SDN. BHD.
Registration No.: 202501050260 (1651668-P)

Email: metacore01@outlook.com
Phone / WhatsApp: 011-5695 4314

Address:
NO. 38-1,
JALAN TASEK SS3,
BANDAR TASEK MUTIARA,
14120 SIMPANG AMPAT,
PULAU PINANG